FAQ

Creating your WilderBet Casino account takes just a few minutes and gets you ready to claim your welcome bonus right away. Start by clicking the "Sign Up" button on our homepage, then fill in your basic information including your full name, email address, and date of birth.You'll need to create a secure password and choose your preferred currency – we accept both USD and EUR. Make sure to enter accurate information since this will be verified during our security process. Once you've agreed to our terms and conditions, click "Create Account" and you're ready to go.Don't forget to use bonus code WILDERDON when making your first deposit to claim your 100% match bonus up to $2,000 plus 150 free spins. The entire registration process is secure and encrypted, protecting your personal information every step of the way.

New players at WilderBet Casino can claim an incredible welcome package that spans your first three deposits. Your first deposit gets you a 100% match bonus up to $2,000 plus 150 free spins when you use code WILDERDON. The minimum deposit to qualify is just $20, making this bonus accessible to players with any budget.Your second deposit earns another 100% match bonus up to $2,000 plus 100 free spins, while your third deposit gives you 100% up to $1,500 plus 75 free spins. This means you could potentially claim up to $5,500 in bonus funds plus 325 free spins across your first three deposits.Remember, these bonuses are available to new customers only, and you must be 18+ to participate (19+ for Canadian players). Players from Ontario are not eligible for these promotions. All bonuses come with wagering requirements that must be met before withdrawal – check our terms for complete details.

Currently, WilderBet Casino focuses on providing exceptional value through our deposit match bonuses rather than offering no deposit codes. Our welcome bonus package with code WILDERDON delivers significantly more value than typical no deposit offers, giving you 100% extra funds to play with plus free spins.While we don't have no deposit bonuses at this time, our low $20 minimum deposit requirement makes our welcome bonus accessible to virtually every player. You're getting double your money to play with immediately, which often provides better value than small no deposit amounts with restrictive terms.We regularly update our promotional offerings, so keep an eye on our promotions page and subscribe to our newsletter for the latest bonus opportunities. Our reload bonuses and cashback offers also provide ongoing value for regular players.

WilderBet Casino supports both traditional and modern payment methods to make deposits and withdrawals convenient for all players. For traditional banking, we accept Visa and MasterCard credit and debit cards, which process quickly and securely.For crypto enthusiasts, we support Bitcoin (BTC), Ethereum (ETH), and Tether (USDT), offering faster transactions and enhanced privacy. Cryptocurrency deposits typically process within minutes, while withdrawals are usually completed within hours rather than days.All payment methods use advanced encryption technology to protect your financial information. Minimum deposits start at $20 for most methods, and we don't charge processing fees on our end, though your bank or crypto wallet may have their own fees. Withdrawal times vary by method, with crypto generally being fastest and traditional banking taking 1-3 business days.

Wagering requirements determine how much you need to play through your bonus funds before you can withdraw any winnings. At WilderBet Casino, our welcome bonus comes with a 40x wagering requirement, which is competitive within the industry.Here's how it works: if you deposit $100 and receive a $100 bonus (total $200), you'll need to wager $4,000 (40 times the $100 bonus amount) before you can withdraw. Different games contribute differently toward meeting these requirements – slots typically contribute 100%, while table games may contribute less.You can track your wagering progress in your account dashboard, which shows exactly how much you've completed and how much remains. The good news is that any winnings you generate while meeting wagering requirements are yours to keep once the requirements are satisfied. Always check the specific terms for each bonus, as requirements can vary.

Absolutely! WilderBet Casino is fully optimized for mobile play, whether you prefer using your smartphone or tablet. Our mobile platform works seamlessly through your device's web browser – no download required. Simply visit our website on your mobile device and log in to access your full account.The mobile experience includes all the same games, bonuses, and features available on desktop. You can make deposits, claim bonuses, play your favorite slots and table games, and request withdrawals all from your mobile device. The interface automatically adjusts to your screen size for optimal gameplay.Our mobile platform supports both iOS and Android devices and works with all major mobile browsers. Game loading times are optimized for mobile connections, and touch controls are intuitive and responsive. Whether you're commuting, traveling, or just prefer gaming on your phone, you'll have the complete WilderBet experience in your pocket.

WilderBet Casino features an impressive selection of games from over 40 top-tier software providers. You'll find popular slots from NetEnt, Pragmatic Play, and Play'n GO alongside innovative titles from Hacksaw Gaming, NoLimit City, and Thunderkick. Our live dealer section is powered by Evolution Gaming, the industry leader in live casino technology.Our game library includes thousands of slot machines ranging from classic three-reel games to modern video slots with multiple bonus features. Table game fans can enjoy various versions of blackjack, roulette, baccarat, and poker. We also feature specialty games like crash games from Spribe and unique offerings from providers like Bgaming and Endorphina.New games are added regularly, so there's always something fresh to try. You can filter games by provider, type, or popularity to quickly find your favorites. All games are tested for fairness and use certified random number generators to ensure every spin and hand is completely random.

Withdrawal processing times at WilderBet Casino depend on your chosen payment method and account verification status. Cryptocurrency withdrawals are typically the fastest, often processing within a few hours once approved. Bitcoin, Ethereum, and Tether withdrawals give you the quickest access to your winnings.Traditional banking methods like Visa and MasterCard usually take 1-3 business days to appear in your account after processing. Our finance team reviews withdrawal requests during business hours, and verified accounts with completed KYC documentation experience the fastest processing times.To speed up your withdrawals, make sure your account is fully verified by submitting required identification documents. First-time withdrawals may take slightly longer as we verify your identity for security purposes. Once your account is established and verified, subsequent withdrawals process much more quickly.

KYC (Know Your Customer) verification is a security process required by gaming regulations to protect both you and the casino. At WilderBet Casino, verification typically involves submitting a government-issued photo ID, proof of address, and sometimes proof of payment method ownership.The process is straightforward: upload clear photos of your documents through your account dashboard or email them to our support team. Acceptable ID includes driver's licenses, passports, or national ID cards. For address verification, we accept utility bills, bank statements, or government correspondence dated within the last three months.Most verification requests are processed within 24-48 hours during business days. Completing verification early is smart – it prevents delays when you're ready to make your first withdrawal. Our support team is available to help if you have questions about required documents or encounter any issues during the process.

WilderBet Casino offers multiple ways to get help when you need it. Our live chat feature is available directly on the website and provides real-time assistance from knowledgeable support agents. This is usually the fastest way to get answers to urgent questions or resolve account issues.For more detailed inquiries or non-urgent matters, you can email us at support@wilderbet.com. Email support is perfect for complex questions, document submissions, or when you need a written record of our conversation. We typically respond to emails within a few hours during business days.Our support team is trained to help with everything from account setup and bonus questions to technical issues and payment problems. Whether you're a new player getting started or an experienced gamer with specific concerns, we're here to ensure your experience is smooth and enjoyable.

Yes, WilderBet Casino operates under proper licensing and regulation, ensuring a safe and fair gaming environment for all players. We're committed to maintaining the highest standards of player protection, responsible gaming, and fair play practices required by our licensing authority.Our games are regularly audited for fairness, and we use certified random number generators to ensure every outcome is completely random. Player funds are kept in segregated accounts, separate from operational funds, providing additional security for your deposits and winnings.We also implement responsible gaming tools including deposit limits, session time limits, and self-exclusion options. If you ever feel your gaming is becoming problematic, these tools are available in your account settings, and our support team can help you implement additional protections.

If you encounter technical problems while playing at WilderBet Casino, start with some basic troubleshooting steps. Clear your browser cache and cookies, ensure you have a stable internet connection, and try refreshing the page. Many common issues resolve with these simple steps.For persistent problems, our live chat support team can provide real-time technical assistance. They can help diagnose issues with specific games, loading problems, or account access difficulties. When contacting support, provide details about your device, browser, and exactly what problem you're experiencing.If a technical issue affects your gameplay or causes a loss of funds, document what happened and contact support immediately. We maintain detailed game logs and can investigate any technical problems that may have impacted your gaming session. Our goal is to resolve technical issues quickly so you can get back to enjoying your favorite games.