Terms and Conditions

Welcome to WilderBet Casino. These conditions of use explain the rules that apply when you access or use our website, create and operate an account, play games, and take part in promotions or other services we offer. By registering, logging in, or using any part of the WilderBet Casino platform, you agree to follow these terms. They set out the rights and responsibilities for both you and the operator, and help keep play fair, secure, and compliant.

Who may use WilderBet Casino

WilderBet Casino is intended for adults only. You must be at least the legal gambling age in your place of residence to register and use our services. It is your responsibility to confirm that online gambling is lawful where you are located before creating an account.

We may restrict or block access in certain jurisdictions, and some features, games, payment methods, or promotions may not be available in every region at all times. Players residing in Ontario are not eligible for certain promotions described below; Canadian customers must be at least 19 years old for some offers. Where local law requires additional limits, those rules apply.

Registering an account — basic expectations

When you create an account with WilderBet Casino, please provide accurate, complete, and up-to-date information. Accounts must be registered in the real name of the person who will use them. Each player may only hold the number of accounts permitted by the operator, and any attempt to open multiple accounts in order to claim offers or otherwise circumvent rules may lead to restrictions or account closure.

We may require you to verify your details before you can deposit, play, or request a withdrawal. Keeping your account information current helps us process transactions and protect your security.

Identity checks and verification

To comply with legal and regulatory obligations, we may ask for documents or information to confirm your identity, age, address, and ownership of payment methods. Typical checks include government-issued ID, proof of address, and copies of cards or wallets used for funding. You must cooperate with these checks in a timely manner.

Until verification is complete, certain account actions, including withdrawals, may be delayed or restricted. These checks are standard industry practice to prevent fraud, money laundering, and underage gambling.

Using your player account

Your account credentials are personal. You are responsible for maintaining the confidentiality of your username and password, and for all activity that occurs under your account. Do not let anyone else use your account, and do not transfer, sell, or loan your account to another person.

If you suspect unauthorized access or misuse, contact support immediately. We may suspend access or require password changes for security reasons.

Deposits, withdrawals, and account balances

WilderBet Casino supports multiple payment methods, including:

• Bitcoin (BTC), Ethereum (ETH), Tether (USDT)
• Visa, MasterCard

Payment availability, processing times, minimum and maximum limits, and fees vary by method and by region. All financial transactions may be subject to verification checks. We aim to process approved withdrawal requests quickly; actual timing depends on the payment method, your bank or wallet provider, and completion of any required checks.

Withdrawal requests may be reviewed and held for further verification, and pending transactions may be canceled or adjusted if irregularities are found. Account balances shown on the site are provided for convenience; in the event of an obvious error, we will correct it and notify you.

Bonus terms and promotional offers

Bonuses, free spins, cashback, and other promotional offers are subject to additional bonus terms. Examples of common conditions include eligibility rules, minimum deposit requirements, wagering requirements, time limits, game restrictions, and maximum conversion or withdrawal limits.

Our current welcome package offers 100% up to $2,000 plus 150 free spins when you deposit at least $20 and enter code WILDERDON. The welcome offer carries a 40x wagering requirement on bonus funds and other standard limits. Some offers are available to new customers only, and some regional restrictions apply. Players residing in Ontario are not eligible for the welcome package. Canadian customers must meet the age requirement noted above. Always read the specific promotion terms before participating — see our dedicated bonus terms page for details: /bonus-terms

Game availability and access to service

We work with many game providers to offer a wide range of slots, blackjack, roulette, video poker, craps, and live dealer products. Titles and providers may change over time. Games may be added, removed, or updated, and certain features may be restricted based on your location, device, or local regulations.

Technical maintenance, software updates, or provider-side issues can affect availability. We do not guarantee that any particular game, feature, or payment method will be available at all times or in every location. For more on responsible access and state compliance, see our responsible gaming page: /responsible-gaming

Fair play and prohibited behavior

Fair play protects everyone. You must not:

• Use false or stolen information, or allow anyone else to use your account.
• Attempt to manipulate games, collude with other players, exploit software, use bots, or run automated scripts.
• Engage in bonus abuse, chargeback fraud, money laundering, or other unlawful activity.
• Use the platform for illegal purposes or to breach third-party rights.

If we reasonably suspect cheating, fraud, or any form of abuse, we may void bets, withhold winnings, suspend bonuses, limit or close accounts, and take other remedial steps.

Operator rights and account limitations

WilderBet Casino reserves the right to refuse service, limit access, suspend or close accounts, withhold or freeze funds, and place holds on transactions where we reasonably believe that rules have been broken, verification is incomplete, or activity poses a legal, regulatory, or security risk. We aim to act fairly and to give notice where possible, but we may take immediate action when required to protect players or the site.

When accounts are closed for breach of the rules, any bonuses or pending promotions may be forfeited in accordance with applicable terms.

Errors, mistakes, and technical issues

Occasional errors can occur — incorrect balances, pricing mistakes, malfunctioning game rounds, or interrupted sessions. When an obvious error is identified, we may correct it and take reasonable steps to minimize the impact. We will act transparently where practical and may cancel or adjust transactions affected by technical faults.

If a game or promotion behaves irregularly, we may suspend it while investigating. Corrections will be made in a manner consistent with fairness and the applicable laws.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to make money. WilderBet Casino provides tools and limits to help players manage their play, including deposit limits, session reminders, wagering limits, and self-exclusion options. You can find more information and resources on our responsible gaming page.

If you feel your play is causing harm, please use available controls or contact support for assistance. We will treat requests for help and self-exclusion seriously and handle them promptly.

Intellectual property and permitted use

All site content, design elements, images, logos, text, and software are owned by WilderBet Casino or used under license. You may access the site for personal, noncommercial use only. Reproducing, modifying, distributing, or commercially exploiting site content without express permission is prohibited.

Third-party providers and linked services

Some games, payment processing, live dealer streams, or technical components are provided by third parties, including but not limited to Evolution Gaming, NetEnt, Pragmatic Play, and others. Those providers have their own systems, availability, and licenses. We are not responsible for third-party downtime or performance issues beyond our reasonable control.

The site may link to other pages and services. Links do not imply endorsement by WilderBet Casino. External providers may have separate terms that apply to their products.

Limitation of liability — what we can’t accept responsibility for

To the extent permitted by law, WilderBet Casino is not liable for losses or damages arising from:

• Unavailable or interrupted service due to maintenance, third-party failures, or force majeure events.
• Loss or corruption of data, banking provider delays, or unsupported devices.
• Player error, such as misconfigured account settings or unauthorized access caused by weak credentials.
• Actions taken in good faith to prevent fraud, comply with law, or protect the integrity of the platform.

We aim to provide reliable service and to resolve issues quickly, but our liability is limited to the fullest extent allowed by applicable law.

No guarantees — how the service is provided

The website, games, and services are provided on an “as is” and “as available” basis. We cannot guarantee uninterrupted or error-free operation. We strive to maintain a secure, fair environment, but you accept that occasional disruptions or faults may occur.

Changes to the account rules and site terms

We may update these site terms from time to time. The latest version published on the WilderBet Casino website will apply from the date it is posted, unless otherwise indicated. If changes are material, we will make reasonable efforts to notify registered players. Please review these terms periodically to stay informed.

Related policies you should read

In addition to these conditions of use, you should review our:

• Privacy Policy — /privacy-policy
• Bonus Terms — /bonus-terms
• Anti-Money Laundering and KYC Policy — /aml-kyc-policy
• Cookie Policy — /cookie-policy

These pages contain important details about data handling, promotion rules, verification, and tracking technologies.

How to contact support about these rules

If you have questions about these conditions or need help with your account, contact WilderBet Casino support. Live chat is available through the site, and email support is available at support@wilderbet.com. For general information, you can also visit our homepage.

These terms are intended to create clear, fair expectations for everyone who uses WilderBet Casino. Continued use of the site indicates acceptance of these rules and a commitment to play responsibly.